The Fish Works accepts returns on items that are in brand new condition, as we need to be able to resell the unused items. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, or are different to the product purchased on the website. Just give us a call and then send the item back to us and we will sort it out
Of course, if there is a problem with the item you purchased within the warranty period, call us and we will sort it out. 🙂